Shipping & Returns

We ship with PostNL.

If you have ordered before 5 p.m. then you will receive it the next working day if the item is out of stock or Post NL is delayed.

Do you want to return? Your return time is 14 days at the latest.

PAY ATTENTION! SALE SHOULD NOT BE RETURNED, YOUR RETURN WILL BE REFUSED AND RETURNED!

 

If the consumer is not satisfied with the order via our webshop or by e-mail, the consumer can indicate within 14 days after receiving the item (s) that he / she wishes to return the item (s) or exchange it for another one size if in stock. The consumer can use the "Model withdrawal form" available on this website for this. The consumer can also invoke the right of withdrawal by means of an unambiguous statement. The consumer sends the item (s) to be returned with the packing slip directly, but in any case within fourteen days after submission of the aforementioned form or the unambiguous statement, to JUST DAI. Items may only be returned if they have not been worn, with the tickets attached and if the original packaging is returned.

How do I return my package?

1. Ensure that the existing sticker is no longer on the package or is not visible.
2. Stick an A4 with our return address on the package.
3. Take your return package to, for example, a POST NL point and pay for the return package.
4. NOTE: It is possible to bring your package to a DHL point, only for this you need to print a return sticker at home.
5. PLEASE NOTE: We cannot be held responsible if a return package is not delivered to us or the package is lost.
6. PAY ATTENTION! SALE SHOULD NOT BE RETURNED, YOUR RETURN WILL BE REFUSED AND RETURNED!

Send your package back to our address:

Just Dai
Showroom 2.01.02
Koningin Wilhelminaplein 13
1062HH Amsterdam

Always state your order number clearly if necessary. on a note or print out your order confirmation and send it in the box!